Terms & Conditions
Welcome to Burner Market! These Terms and Conditions govern your use of the Burner Market website and services provided by Digital Legion Limited ("Burner Market," "we," "us," or "our"). By accessing or using our site, you agree to be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By visiting or purchasing from Burner Market, you accept these terms and conditions. If you do not agree to these terms, please refrain from using our services.
2. Eligibility
To place an order on our site, you must be at least 18 years old or have the consent of a guardian if under 18. By using our website, you confirm that you meet these eligibility requirements.
3. Product Information
We strive to ensure that all product details, descriptions, and prices on the site are accurate. However, occasional errors may occur. In the event of any discrepancy, we will notify you and offer the option to reconfirm or cancel your order.
4. Pricing and Payments
All prices are listed in Kenyan Shillings (KES) and are subject to change without prior notice. Prices are inclusive of applicable taxes, and payment is required at the time of placing an order. Burner Market accepts payments through mobile money (M-Pesa) and card payments.
5. Orders and Acceptance
Placing an order with Burner Market constitutes an offer to purchase the selected products. Burner Market reserves the right to accept or decline any order at our sole discretion. Order acceptance is confirmed when you receive an email notification from us.
6. Delivery
Burner Market offers next-day delivery and express delivery services at an additional charge. Delivery times may vary depending on availability and location. While we strive for timely deliveries, we cannot guarantee specific delivery times and are not liable for delays beyond our control. You will receive an ETA and tracking updates to monitor your order.
7. Returns and Refunds
If you are dissatisfied with a product, please notify us within 24 hours of delivery. Certain items, such as perishables, may not be eligible for return due to health and safety regulations. Where eligible, refunds or replacements will be issued at Burner Market’s discretion, subject to assessment. Return costs may apply.
8. Use of the Website
You agree to use Burner Market's website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. Unauthorized use of this site, including any form of hacking, is strictly prohibited.
9. Intellectual Property
All content on the Burner Market website, including text, images, graphics, and logos, is the property of Digital Legion Limited. You may not reproduce, distribute, or exploit any content without prior written consent from Burner Market.
10. Privacy Policy
Burner Market values your privacy. Our Privacy Policy, incorporated by reference, explains how we collect, use, and protect your information. By using our website, you consent to the data practices described in our Privacy Policy.
11. User-Generated Content
Any content you submit to the Burner Market website, including reviews, feedback, or suggestions, becomes our property, and we may use it for promotional or marketing purposes. You represent that you own the rights to this content and that it does not infringe on any third-party rights.
12. Liability Limitation
Burner Market is not liable for any damages, losses, or claims arising from the use or inability to use our services. This limitation of liability applies to all forms of damages, including direct, indirect, and consequential losses. This limitation is valid to the maximum extent permitted by law.
13. Indemnification
You agree to indemnify and hold Burner Market harmless from any claim, demand, loss, or damage resulting from your breach of these Terms and Conditions, your violation of any law, or your infringement of any rights of a third party.
14. Changes to Terms and Conditions
Burner Market reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our site constitutes acceptance of the updated terms.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.
16. Contact Information
For questions, complaints, or feedback regarding these Terms and Conditions, please contact us at:
Digital Legion Limited
Email: hello@burnermarket.co.ke
Phone: +254 722 235 314